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REMOTE HELP DESK SUPPORT

Whether you have a problem with software or an issue with computer settings, our Remote Support service is the most effective solution to getting your problem addressed immediately. No lengthy delays waiting for an engineer to get to site. We simply login to your PC at a convenient time for you the user and carry out whatever work is needed, problem solved.



Our Remote Help Desk Support is:

  • 100% Customer Service Focused
  • Incident Resolution Focused
  • Create an incident ticket on our web site that goes directly onto our Help Desk Support Centre
  • State of the art ticketing system keeps the customer informed on the status of each issue

what some of our clients have to say

“As a small business, Kino was looking for an IT partner that  
understood its needs, proposed and implemented appropriate systems and  solutions, and was responsive when problems arose - Plexus was  
selected and retained because is was able to fulfill this criteria.”

Matt Breckon, Kino Digital Ltd

TESTIMONIALS

“Plexus was selected and retained because they were able to fulfill our IT criteria.”

Matt Breckon, Kino Digital Limited, Kent.

“Plexus Business Solutions respond to my IT support problems quickly, efficiently and completely.”

Fionah Rowland, Lodgefield Health & Beauty, Sussex.

“Plexus have managed to maintain our computer systems 24/7 as we have grown in size and reliance on these systems.”

Steve Markiewicz, Current Affairs Electrical Contractors Ltd, Kent.

Plexus Business Solutions

85 High Street
Tunbridge Wells
Kent, TN1 1YG
Tel:  +44 (0)1892 440131
Fax: +44 (0)870  7065988

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